The Jagiellonian University Medical College is hosting the First Euro-American Forum: ‘Patient Experience and Innovations in Healthcare’, during which, for the first time ever, a world renowned American hospital will collaborate with the the Jagiellonian University in a conference that will take place in Kraków on 4–5 June 2020.

Cleveland Clinic is an American hospital that was established 100 years ago and has since become a top-ranked leader in innovation and world-class patient care. It was the first major academic medical centre to highlight patient experience as a strategic goal, and now hopes to share this goal with other medical institutions. Cleveland Clinic defines the patient experience as putting ‘patients first’ through Safe Care, High-Value Care, High-Quality Care, and Patient Satisfaction. These pillars will be further introduced to Europe with the opening of a state of the art hospital in the heart of London, planned to be fully operational in 2021.

Opened in 2019, the new University Hospital at the Jagiellonian University offers an expansive and modern approach to European healthcare, making the new facilities the perfect location to introduce discourse on a novel concept in worldwide healthcare.

This upcoming Forum is the first of its kind and will provide an interactive conversation between top European institutions and the Cleveland Clinic. With the combined expertise and experience of these institutions, a new generation of next-level, high-quality patient care can be introduced to Europe.